Freight does not include accessorial charges (lift gate, inside delivery, residential delivery) unless requested with an additional fee.

It is your responsibility to make a thorough inspection of the goods when they arrive to you. Please note any damages on Bill of lading. Refuse obvious breakage.

It will take more than one person to bring the product from the truck into your business. Trucking companies will make delivery appointments so that you know what day to hire staff if needed. The drivers themselves do not unload the truck for you.

All claims must be submitted to the shipping company directly from the customer, you have 5 business days to submit such claims. Keep all original packaging until all claimed are settled or any assembly needed has been completed and make sure not to discard any hardware that may be in the package.