All opening orders must be prepaid. VISA, MasterCard and American Express are all accepted and will only be charged at the time of shipping.
Company checks are also accepted, however we DO NOT ship C.O.D. Established accounts are due Net+5% in 30 days. Past due accounts will be billed at 1.5% per month.
D.B. Imports, Ltd. must approve all returns and they maybe subject to a 20% restocking fee.
It is YOUR RESPONSIBILITY to make a careful inspection of the merchandise/cartons for any evidence of loss or damage, both apparent and concealed. Secure a notation of any loss or damage (i.e. cartons) on your copy and the carrier’s copy of the delivery receipt. This is the only way you will get reimbursed by the transport company if they lost or damaged your shipment. You must retain goods and shipping containers/materials for us to assist you.